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CLAIM LETTER



PT. MAJU TERUS
Jl. Nin aja dulu No. 5
Legian, Bali

3rd January 2017
PT. KASIH SAYANG
8th January 2017
Mrs. Azofh Iskandar
General Manajer
Jakarta Selatan

Dear Sir,
Together with this letter, we inform you that our order computer package shipment has arrived on time. However, after we checked, there was damage to several computers that you send.

Such damage can we explain as follows:
1.
Four units damaged monitor.
2.
Three units of cpu is not working.
3. Three units damaged keyboard.

As evidence , such damaged goods we send back to you for review and your concern.

We hope we did not order the goods were damaged like this again in the future because this is hurting our company's commercial rate. If you repeat this mistake a second time, we were very sorry to have to decide a cooperative relationship that has existed so far.

We await a reply from you. Thank you.
Yours Faithfully,

Ms. Amelia Syamsuri

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